LEGAL NOTICE
The Site www.yogagoneglam.com is edited by SAS YOGAGONEGLAM.
Responsible company: YOGA GONE GLAM Company, Simplified Joint Stock Company (SAS) with a share capital of 1,000 Euros, registered with the Paris RCS under the number (registration in progress)
Headquarters address: 26, rue Le Sueur 75116 Paris
Intra-community number: in progress
Contact email: emma@yogagoneglam.com
Editor and director of publication: Company YOGA GONE GLAM
Web graphic design: Mehdi Baadil -www.mehdi-baadil.com
YOGA GONE GLAM is a trademark registered with the INPI.
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PREAMBLE
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SCOPE OF THE GENERAL CONDITIONS OF SALE
1.3. The purpose of these General Conditions of Use and Sale (hereinafter "CGUV") is to exclusively govern all commercial relations resulting from the Use of the Services of the Site by Users having the status of Consumers ( hereinafter, "the User").
1.4. Use of the Site, the Subscriber Account, the Subscriptions purchased and the products purchased is strictly reserved for private and personal use.
1.5. The Site, and the products and services they offer, are open to all countries in the world which neither prohibit nor regulate, in general, the activity of providing online sports content. In the event that the Site or its services are in whole or in part prohibited or in violation of the User's national law, it is up to the latter to renounce access to it from this territory or from any other territory where it is also prohibited or deemed illegal.
1.6. These CGUV are governed by the provisions of the French Civil Code and the French Consumer Code.
1.7. With the online order, the T & Cs constitute the contractual documents enforceable against the parties, to the exclusion of all other documents, prospectuses, catalogs and photographs of the Services which have only indicative and non-contractual value.
1.8. The Company reserves the right to modify these GTCUS as much as necessary as well as the editorial content and the prices, at any time and without notice, according to the evolution of the Site and its products and services, as well as the evolution of the legislation. Use of the Site, platforms, systems and any other functionality offered by the Company is always subject to the most recent version of the T & Cs available.
1.9. The equipment allowing access to the Site is the sole responsibility of the User, as are the connection costs incurred by use.
1.10. The Site warns the User about the need to have a secure internet connection, allowing access to content from the medium of his choice (computer, tablet, mobile phone):
1.11. All terms beginning with a capital letter are defined in clause 2.
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DEFINITIONS
Site: Refers to the Website www.yogagoneglam.com . They are published by the Company and offer the User all the products and services offered for sale by the Company.
User: Any capable natural person over the age of 16 or over 16 with the consent of their legal representatives, acting for personal and private purposes that do not fall within the scope of their commercial, industrial, craft or liberal activity. A professional with fewer than five employees and whose main activity is not the supply of sports content is considered to be a consumer.
Subscription: monthly (1 month), semi-annual (6 months), annual (1 year) offer tacitly renewable, including inseparably access to the programs described on the Site. Membership of a subscription requires the creation by the User of a Subscriber Account.
Subscriber Account: Prior registration form for the creation of a dedicated and personal account required by the User in order to access the content of the Site's programs.
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PURPOSE AND CONDITIONS OF USE
3.1. These T & Cs govern all commercial relationships resulting from the Use of the products and services of the Site by Users.
3.2. By using the Site, and in particular by subscribing to a Subscription, the User acknowledges being of sound mind, of capable adult or over 16 years of age and having obtained the consent of his legal representatives. The User thus acknowledges having the capacity to contract and not being the subject of any legal protection measure for adults as defined in articles 425 et seq. Of the Civil Code.
3.3. The Subscription offered on the Site is exclusively reserved for individuals with proof of a state of health not presenting any contraindication to the practice of sport, and in particular to the trainings and exercises offered as part of the said training programs.
3.4. In this context, the User declares, prior to any creation of a Subscriber Account and subscription to the Subscription, to have ensured his physical aptitude to follow the training programs offered by the Site.
3.5. The latter undertakes to have previously carried out a medical examination for the purpose of issuing a medical certificate not indicating any contraindication as to the practice of the yoga exercises offered by the Site, and this in particular taking into account of her state of pregnancy, if applicable.
3.6. If the User does not fully approve the T & Cs, the latter is not authorized to use the Site.
3.7. THE USER DECLARES TO HAVE BEEN AWARE OF THESE GTCS IN THEIR ENTIRETY AND FULLY ACCEPT AND WITHOUT RESERVATION THE OBLIGATIONS INCLUDED ON HIM. USE OF THE SITE, AND SUBSCRIPTION TO A SUBSCRIPTION IMPLIES UNRESTRICTED ACCEPTANCE OR RESERVATION OF THE CGUV.
3.8. Any creation of a Subscriber Account or validation of a subscription to a Subscription constitutes acceptance and unreserved acceptance by the User of the T & Cs in force on the day of the order, the conservation and reproduction of which are ensured by the Company YOGA GONE GLAM in accordance with with the provisions of article 1127-2 of the Civil Code.
3.9. In the context of the use of the Site, the Application and their products and services, it is strictly forbidden to:
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Copy, modify or alter all or part of the Site;
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Using services in a way that is not fair and sincere;
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Use all or part of the features of the Site in a manner and / or for a purpose contrary to the laws and regulations in force;
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Collect or collect in any form and for any purpose whatsoever data, personal or not;
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In any way infringe the rights of Users or third parties;
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Make or utter comments or distribute in any form whatsoever content that infringes in any way the rights of others and in general any content contrary to the laws in force in France;
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Contravene a legal or regulatory provision in force. The Site reserves the right to monitor Users' compliance with the T & Cs at any time. Failure to comply with one or other of the provisions of these T & Cs automatically terminates the authorization to use the Services offered therein and may result in the deletion of the Subscriber Account.
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SUBSCRIPTION
4.1. The company offers various Subscriptions (of varying duration) on its site which always include unlimited access to training programs, yoga, as well as sporting goods. The content of the programs and subscriptions is defined in more detail on the Site. The User declares to have read it.
The Subscription is at the User's choice:
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Monthly (1 month) per month renewable by tacit agreement.
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Semi-annual (6 months) for six months, payable in one installment renewable by tacit agreement.
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Annual (1 year) for twelve months, payable in one installment renewable by tacit agreement.
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4.2. The Company reserves the right to delete, modify or replace one or more of the programs and / or the Subscriptions offered on the Site, at any time, it being understood that these modifications will not be opposable to the Subscriptions in progress (except in concerning the content of the programs - example adding or deleting courses).
4.3. The Subscription is reserved for strictly private, personal and non-commercial use by the User. In any case, it cannot be shared with third parties.
4.4. Protection and verification measures have been put in place by the Site. In the event of unauthorized sharing or access of the Subscription by the user for the benefit of third parties, the Site reserves the right to immediately terminate the Subscription and to delete the Subscriber Account of the User - without possibility of reimbursement. of the Subscription remaining for the User.
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SUBSCRIPTION, SUBSCRIPTION AND SUBSCRIPTION RENEWAL TERMS
5.1. Creation of a Subscriber Account
5.1.1. Access and use of Subscriptions necessarily requires (1) the creation of a Subscriber Account, (2) full and express acceptance of the General Conditions of Use and Sale and (3) payment of the sums due to the Title of the Subscription chosen by the User.
5.1.2. Any User can create his Subscriber Account free of charge by clicking on "Register".
5.1.3. The creation of the Subscriber Account requires prior registration by the User resulting in the provision of certain mandatory information, namely: name, first name, e-mail and password. The User receives an email confirming the creation of his Account.
5.1.4. Registration requires the User's knowledge and acceptance of the General Conditions of Use and Sale, which results in a checkbox when the User confirms the creation of the Subscriber Account.
5.1.5. The User undertakes to communicate only exact, current and complete information, the accuracy, sincerity and reliability of which he guarantees at all times when creating a Subscriber Account. The User undertakes to proceed without delay to any change in the information concerning him.
5.1.6. The User is solely responsible for the management and confidentiality of his means of authentication (e-mail and password), which are personal and confidential. He alone bears the consequences that may result from the loss, disclosure or fraudulent or unlawful use of the means of authentication, the Company not being able to be held responsible under any circumstances. The User undertakes to inform the Company without delay of any loss or possible disclosure of his means of authentication, and to proceed with the modification by renewal of said means of authentication.
5.1.7. The creation of a Subscriber Account implies, after the steps of registration and acceptance of the T & Cs by the User, the payment of the sums due for the chosen Subscription.
5.2. Choice of monthly, semi-annual or annual subscription
5.2.1. The User has the option of choosing either a Monthly Subscription payable every month or a semi-annual or annual Subscription payable all at once when subscribing (then tacitly renewed). Thus, the Subscription contract comes into force on the subscription date of the Subscription, ie upon acceptance of the offer by the User.
5.2.2. The User expressly acknowledges that by subscribing to a Subscription - he undertakes to pay for it in its entirety and for the duration chosen, and recognizes that if he is not major (over 18 years of age), he has obtained the authorization of its legal representatives to take out a Subscription and undertake to pay its price.
5.2.3. After confirmation of the details of the Subscription, of the express waiver by the User of his right of withdrawal (Article 7 "Right of withdrawal") and validation of the payment, the User receives an e-mail confirming his subscription. recalling the terms of use of the chosen Subscription.
5.3. Tacit renewal of the Subscription
5.3.1. Monthly subscription
Unless terminated by the User before the end of the current subscription period in accordance with the terms set out in article 9 "Conditions for terminating a subscription", any Monthly Subscription will be tacitly renewed for a new period identical to that initially subscribed.
5.3.2. Semi-annual, annual subscription
In accordance with the provisions of Articles L.215-1 et seq. Of the Consumer Code, in the event that the User has taken out a half-yearly (6 months) or annual (1 year) Subscription, the latter will receive an e-mail from the part of the Site, at the earliest three (3) months and at the latest one (1) month before the end of the Subscription, notifying it of its right to terminate the said Subscription at its term and the associated conditions.
If the User does not cancel the quarterly, semi-annual or annual Subscription within the period indicated in the e-mail, it will be renewed for a new identical period of six months or 12 months (depending on the Subscription initially chosen ).
5.4. Payment incident
5.4.1. In the absence of total or partial payment of a single installment on the agreed date, access to the programs and all the content is suspended until the situation is regularized. The Site will immediately inform the User of the suspension of access to the programs and content indicating that he has a period of one (1) month to rectify the situation. In the absence of regularization within the prescribed period, the Subscription will be automatically terminated by the Company, notwithstanding the latter's right to claim damages for non-payment of the price.
5.4.2. The User will no longer be able to access his Subscriber Account in the event of an unresolved payment incident.
5.5. Promotional offers - subscriptions of several Subscriptions
5.5.1. In any case, if the User wishes to take out a new Subscription while having a current Subscription, the latter is informed that the start date of the new Subscription is set at the end of the initial Subscription. In any case, the new Subscription will replace the initial Subscription.
5.6. Features of the Subscriber Account
5.6.1. The Subscriber has in particular access through his Subscriber Account to the history of his usage data since the creation of his Account and the subscription to a Subscription.
5.6.2. These data are made accessible only to the User via their Subscriber Account, and are communicated to them for strictly informational purposes. The User undertakes to communicate and upload to his Subscriber Account only information concerning him personally and photographs representing him exclusively and for which he holds the rights of use and reproduction.
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PRICES AND TERMS OF PAYMENT
6.1. The price of the Subscription is indicated in Euros, all taxes included (TTC).
6.2. The Company reserves the right to modify the price of the Subscription, and undertakes in this case to communicate to the user any price modification in advance, as well as, if necessary, the modalities of acceptance of these changes. The price changes will take effect from the new subscription period following the date of the price change.
6.3. In case of non-acceptance of the new tariffs, the User reserves the right to refuse the modification by canceling his Subscription before the entry into force of the tariff modification, under the conditions provided for in article 9.1.
6.4. Regarding the Monthly Subscription
Payment is made at the time of subscription, by credit card (CB, Visa, MasterCard, American Express) via the secure Stripe payment platform, on which the User directly enters their bank details. In any case, the Site and / or the YOGA GONE GLAM Company have and will have access to the User's bank details.
Unless terminated by the User within the non-renewal deadline indicated in the confirmation e-mail, the payment of the following monthly installments will be automatically made by direct debit on the same method of payment, namely on the bank card of which the User will have filled in the contact details previously.
6.5. Regarding the half-yearly or annual subscription
Payment is made in full at the time of subscription, by credit card (CB, Visa, MasterCard, American Express) via the secure Stripe payment platform on which the User directly enters their bank details. Under no circumstances does the Company have or will have access to the User's bank details.
Unless terminated by the User within the non-renewal deadline indicated in the confirmation email, the half-yearly, annual subscription will be tacitly renewed for a new identical period (6, 12 depending on the duration of the chosen subscription) . Consequently, the payment of the entire subscription, that is to say the six (6), twelve (12) monthly installments will be automatically made by direct debit on the same method of payment namely on the bank card of which the User will have filled in the details. previously.
6.6. It is up to the User to update his bank details, in good time, and to inform the Company thereof, in the same way as any possible payment incident. If his bank details are not updated (especially in the event of a change of bank card), his account may be suspended until the update of valid contact details.
6.7. THE USER GUARANTEES THAT SHE HAS ALL THE NECESSARY AUTHORIZATIONS FOR PERSONAL USE OF THE SELECTED PAYMENT MEANS.
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RIGHT TO RETRACT
7.1. In principle, in the event of remote subscription of a Subscription, the User has a right of withdrawal in application of Articles L. 221-1 et seq. Of the Consumer Code which can be exercised within fourteen ( 14) days from the subscription of the offer or the formula unless the latter triggered the immediate provision of the service. The date of acceptance of the offer corresponds to the date of subscription of the Subscription at the time of its payment. This is the case when taking out several subscriptions. As from the subscription of the offer or the formula, the User will have a period of fourteen (14) days to exercise his right of withdrawal on the Subscription subscribed and not triggered either by writing to the address: emma@yogagoneglam.com . Subject to compliance with the conditions stipulated above for the exercise of the right of withdrawal, the user will be fully reimbursed for the sums paid by him within 14 days of receipt by the Site of the request.
EXCEPTION:
7.2. By paying the price of the Subscribed Subscription, the User agrees to trigger the immediate provision of the digital content of the Site's programs by checking the box dedicated to this effect informing him of the waiver of his right of withdrawal on the Subscription subscribed. and allowing to obtain his express consent.
7.3. In accordance with the legal exceptions provided for in article L.221-28 13 ° of the Consumer Code, the User accepts these General Conditions of Use and Sale without reservation, and sets his express waiver of the right of withdrawal. by paying the price of the Subscription and by checking the box dedicated to this purpose to access the content.
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SUBSCRIPTION CONDITIONS
The Subscriptions will remain in force and will be tacitly renewed on their anniversary date, until their termination by the User or by the Site.
8.1. Termination by the Client
When the User has taken out a Subscription and paid by credit card, he has the right to notify his intention to terminate his subscription from his Subscriber Account, without reason or charge, by clicking "Cancel membership" at least forty-eight (48) hours before the end of the Monthly Subscriptions and at least 5 days before the end of the other Subscriptions.
As the Subscriptions are concluded for a firm period, the effective date of the termination is not concurrent with the notification but is set at the end of the current subscription period.
In any case, the request for termination does not in any way entail the reimbursement to the User of the period remaining to run until the end of the term of the subscription.
8.2. Termination due to the Site
The Site reserves the right to terminate a Subscription at any time and / or to close a Subscriber Account in the event of fraudulent or unlawful use of the means of authentication (user and / or password) of a User, in in the event of violation of these T & Cs, as well as in the event of non-payment of one of the monthly installments, in the event provided for in article 5.4.
In this case, the User acknowledges having been informed that the Subscription will be automatically terminated by the Company, without the possibility for the User to claim any compensation or reimbursement of the subscription period remaining to run on the day of the taking of the act of termination.
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USER'S COMMITMENTS
9.1. PLEASE NOTE: Given the sporting nature of the programs put online by the Site, the User undertakes to adopt reasonable, adequate and thoughtful behavior when viewing and reproducing the exercises.
9.2. The User acknowledges being informed that the exercises posted online cannot be considered as a sports coaching service but constitute a service for uploading standard daily sports programs and trainings and in no way personalized to the person who is doing so. 'uses.
9.3. Consequently, the User undertakes to follow the recommendations set out by the Site and to respect all the rules of safety, hygiene and behavior reasonably expected of a User in the context of a practice of a sporting activity. .
9.4. The User acknowledges that the trainings and exercises posted online as part of the Site's programs are offered with a view to sports entertainment.
9.5. It is up to the User to adapt the exercises, the frequency of the exercises and the rest time between sets, according to his state of health and his physical and respiratory capacities according to his rhythm, his strength and his morphology, his state of health. In case of doubt, it is up to him to seek advice from his attending physician to ensure the compatibility of the services offered with his state of health.
9.6. It is expressly specified that the exercises of the “yoga gone glam” program are intended exclusively for practice at home or outside, subject to respecting the necessary rules of prudence and safety.
9.7. CONCERNING PREGNANT WOMEN: In any case, the User undertakes to respect all the rules of safety, hygiene and behavior reasonably expected in the context of the practice of a sporting activity in a state of pregnancy. . In case of doubt, it is up to him to immediately stop the program and to seek advice from his attending physician and gynecologist to ensure that the services offered are compatible with his state of health.
9.8. The User must ensure that he has civil liability insurance covering all bodily injury and / or material damage that he is likely to cause to himself or to others, in the context of viewing the videos and the reproduction of online exercises.
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RESPONSIBILITY
10.1. The Company provides non-individualized sports programs, and is subject to an obligation of means. All the information and data disseminated in the Programs and / or on the Site are provided for information only. The Site cannot be held responsible for any damage, direct or indirect. The User therefore uses the Site at his own risk and does not give any guarantee as to the suitability of the Programs to the needs of the User.
10.2. THE USER IS SOLELY RESPONSIBLE FOR THE USE OF THE INFORMATION, PROGRAMS AND SERVICES OFFERED, AND IT IS UP TO THE USER TO VERIFY PRIOR TO ANY USE OF THE SUBSCRIPTED SUBSCRIPTION THE COMPLIANCE AND ADEQUACY OF THE EXERCISE PROGRAMS PROPOSED TO HIS NEEDS, TO ADAPT THEM IF NECESSARY, INCLUDING BY REQUIRING IF NECESSARY THE ADVICE OF A HEALTHCARE PROFESSIONAL, SPORT. In any case, the Site can not be held responsible for the non-performance of the contract concluded, in the event of rupture of the Programs, of force majeure, of dysfunction, disruption or total or partial strike, in particular of the means of telecommunications. The Site will not incur any responsibility for any indirect damages as a result of the present, operating loss, loss of profit, loss of opportunity, damages or costs.
10.3. The use of the Site and its Services by the User implies knowledge and acceptance by the latter of the characteristics and limits relating to the Internet network, and in particular with regard to its reliability.
10.4. The User is informed that the Company may be required to temporarily interrupt access to the Site for technical reasons, and in particular to carry out maintenance. The User expressly accepts his interruptions and waives any claim whatsoever in this regard, regardless of the circumstances of said interruption.
10.5. The Site cannot under any circumstances be held responsible for any malfunction of the network preventing the proper functioning of the Site, any deletion or loss of data, any consequence of a virus, bug, anomaly or computer failure, as well as more generally any damage. caused to the computer or other equipment used by the User to access the Site - it being understood that this list is not exhaustive.
10.6. Force majeure: will be considered a case of force majeure any irresistible fact or circumstance, external to the parties, unpredictable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. The party affected by such circumstances will notify the other within ten working days of the date on which it becomes aware. The two parties will then get together, within three months, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure event lasts longer than one month, these GTCS may be immediately terminated by the injured party.
In a non-exhaustive way, are considered as force majeure or fortuitous events, in addition to those which are usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport or La Poste, earthquake, fires, storms , flood, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to Users.
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INTELLECTUAL PROPERTY
11.1. The company names, brands and distinctive signs reproduced on the Site (in particular "YOGAGONEGLAM") are protected under trademark law and copyright, and are the exclusive property of the Company YOGA GONE GLAM.
11.2. The Site, and all their elements, namely comments, books, illustrations, works, images, photographs, videos and all other graphic or visual elements reproduced or represented on the Site are strictly reserved under copyright as well as under Intellectual Property for the whole world.
11.3. The contents of the Subscriptions are protected under image rights and copyright in accordance with the provisions of the Intellectual Property Code in France, and foreign legislation governing intellectual property rights, namely in particular the right of 'author and neighboring rights, design law, patent law and trademark law.
11.4. As such and in accordance with the provisions of the Intellectual Property Code, only use for private, personal and non-commercial use subject to different or even more restrictive provisions of the Intellectual Property Code is authorized.
11.5. Any reproduction or representation, in whole or in part, of the Site, its content, including videos, and any other graphic or visual elements or all or part of the elements found directly on the Site or indirectly linked to the Site is strictly prohibited.
11.6. The User is also prohibited from:
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The extraction by permanent or temporary transfer of all or a qualitatively or quantitatively substantial part of the content of the Site and of the videos on any other medium, by any means and in any form whatsoever;
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The reuse, by making available to the public all or a qualitatively or quantitatively substantial part of the content of the Website and of the videos, whatever the form.
11.7. The creation of a hypertext link, even simple, can only be done with the authorization of the Site, and provided that no confusion can exist in the minds of Internet users on the identity of the site or the origin of the information. .
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PERSONAL DATA
12.1. The YOGA GONE GLAM Company which publishes and operates the Site is data controller within the meaning of the Regulations in force (including Regulation (EU) No. 2016/679 on the protection of personal data applicable from May 25, 2018, Law n ° 78-17 of January 6, 1978 known as the amended Data Protection Act, and any regulations supplementing, amending or replacing the latter).
12.2. The personal data of the User likely to be collected and processed by the Company YOGA GONE GLAM (namely last name, first name, date of birth, user name, e-mail, postal address and telephone) are necessary for the management of the Subscriber Account and subscriptions, and the commercial relations of the Site.
12.3. They may be transmitted to commercial, technical, supplier and independent third party partners (Europe) who contribute to the Company's contractual relations, particularly concerning the execution of the Services, the management of the Site and the Application, the execution, the processing and payment of Subscriptions. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and as well as to allow the Site to improve and personalize the Services offered.
12.4. In accordance with the Regulations in force, the User, justifying his identity, has a right of access and rectification, and opposition to personal data concerning him. He may require the data controller to correct, complete, update or delete personal data concerning him, which is inaccurate, incomplete, ambiguous, out of date, or whose collection, use, disclosure or retention is prohibited.
12.5. In this case, it is sufficient to make the request by e-mail to emma@yogagoneglam.com , or by mail to the address Société YOGA GONE GLAM 26, rue Le Sueur 75116 Paris.
12.6. In accordance with the Regulations in force, the request must be signed and accompanied by a photocopy of a valid identity document bearing the User's signature and specify the address to which the response must be sent. A response will then be sent to you within 2 months of receipt of the request.
12.7. In the same way, the heirs of a deceased person proving their identity can, if the elements brought to their attention lead them to presume that the personal data concerning him being processed have not been updated , require the data controller to take the death into consideration and to make the updates that should be the consequence. When the heirs so request, the controller must justify, at no cost to the applicant, that he has carried out the operations required by virtue of the previous paragraph.
12.8. For purposes of security and reliability of use of the Site, connection logs linked to Subscriber Accounts will be kept for 3 months.
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AGREEMENT ON PROOF
13.1. In accordance with article 1316-2 of the Civil Code, the parties intend to set, within the framework of the services, the rules relating to the admissible evidence between them in the event of a dispute and their probative value. The following provisions thus constitute the proof agreement concluded between the parties, who undertake to comply with this article.
13.2. The Site and the User undertake to accept that in the event of a dispute, the data resulting from any computer, digital, e-mail recording as well as any element transmitted by the customer constitute proof of acceptance of these General Conditions. of Use and Sale. The Parties irrevocably accept that in the event of a dispute, the scope of these documents, information and recordings is that granted to an original, in the sense of a written document on paper, signed by hand.
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APPLICABLE LAW AND JURISDICTION
14.1. These GCUS are subject to French law.
14.2 In the event of a dispute between the professional and the consumer, the latter will endeavor to find an amicable solution.
14.3. In the absence of an amicable agreement, the consumer has the possibility to refer free of charge to the consumer mediator to which the professional belongs, namely the Association of European Mediators (AME CONSO), within one year of the complaint. written to the professional.
The referral to the consumer mediator must be made:
- either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com
- or by letter addressed to AME CONSO, 11 Place Dauphine - 75001 PARIS.
Online Dispute Resolution Platform: In accordance with Article 14 of Regulation (EU) n ° 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating independent out-of-court dispute resolution online between consumers and professionals in the European Union. This platform is accessible at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
14.4. Any dispute relating to the validity, interpretation, execution, non-execution of these General Conditions of Use and Sale governing the relationship between the Site and the User will be submitted to the Courts within the jurisdiction of the Court of Call from Paris.
The European Commission provides an online dispute resolution (OS) platform. This platform is available at http://ec.europa.eu/consumers/odr/. As a client, you always have the possibility to contact the arbitration board of the European Commission. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.